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All Metals Industries Site

App screenshot

Profile

Project Information

Additional project details

Problem
The original All Metals Industries website was outdated and the staff was unable to edit any of the site content. In addition, they wanted a robust user interface for visitors to look through material types
Solution
I used Craft CMS to create a modular build system and customized interface to make content edits effortless for the staff
Deliverables
Customized Craft CMS, Responsive Website, Research Plan, User Personas, User Journey Map, Problem Statement, User Flow Diagram, Wireframes, Usability Test Results
Role
UX Designer, UI Designer, Web Developer & Designer
Skills
User Research/UX, Web Development & Design, Interaction Design
Duration
September 26th 2021 - June 28th 2022
Tools
Craft CMS, Tailwind, Sketch, Zoom, AWS-S3, Figma, Adobe Photoshop

Project Links

See the finished project, Figma files and more

User Personas

Overview of app user personas

  • User Persona Image 01

    Albert Burgess

    Purchasing

  • User Persona Image 02

    Jodie Maxwell

    Staff

  • User Persona Image 03

    Nora Larson

    Customer

Application Journey

Personas & User Flow

I started by identifying the type of visitors the site will have and how they will use the app. Here is an overview of the user personas and the three main parts I broke things into:

User Personas

Based on my research and my clients goals, I created three user personas to better understand how the application would be used and how to structure it to provide the best user experience.

Research

User Pain Points

Once I learned all of my clients goals and determined who the website users would be, I mapped out the pain points they would experience. Here are the main pain points I found:

  • Users want trust worthy verification from industry related company
  • Clients need the ability to order materials in custom shapes and sizes
  • Seek a UI that makes reviewing materials a simple process
  • Staff want a simple user interface for editing their website
  • Customers want detailed company history and support information
  • Businesses in this industry fail to show pictures of their facilities

Prototype

Wireframes

Various user experience design examples including wireframes, prototypes, motion design, typography and more

Project Wireframes

Planning

Sitemap

After talking to the client and considering the user personas, I worked on the information architecture of the app. The proficiencies and shortcommings of the users & personas dictated how to design the application.

sitemap of all metals website Figma file of All Metals sitemap

Testing

Site Usability

To learn what users thought of the application, I created a Figma Prototype from my wireframes. I used Google Meetup to video conference with my client and several users to learn how to improve the application. Here is what I discovered:

Service Descriptions

In the landing area, the team wanted the ability to edit text content using a block of customized plain text inputs

Staff Customization

The team approved of the custom UI but wanted it modified to be able to see all staff members at once

Community Support

The staff at All Metals wanted a section where they could display organizations they support

Iterations & Improvements

After learning what could be improved upon, I prioritized the changes to make and got back to my designs.
Several improvements were made to the application:

  • BEFORE- Three seperate text areas were used to edit staff

  • AFTER- Compact text fields and helpful tips improve the staffs user experience

  • BEFORE- UI initially used table style modular block design

  • AFTER- UI evolved to show all blocks in table while keeping modular design

Full stack developer, researching and utilizing cutting edge web technologies. I am a hard worker and dedicated to my craft - I have a good sense of humor and work well with other creative professionals. I have an open mind, a positive attitude and always seek to improve my skillset.

John Andaloro working on media console
John Andaloro
Web Design & Development

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